What is C.H. Robinson's Lean AI?

The company's name for its in-house AI agents, which handle tasks such as price quotes, bookings, freight classification, tracking and customs paperwork alongside human staff.

Is C.H. Robinson publicly traded?

Yes. It trades on Nasdaq under the ticker CHRW.

C.H. Robinson news

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Red and white ship-to-shore cranes line a quay at Shanghai's Yangshan container port, with stacked containers in the haze. — C.H. Robinson AI agents cut ocean freight quotes from days to minutes, now in air and customs

AI in Industry26 Oct 2026, 12:13 UTC

C.H. Robinson said on 26 October 2026 its AI agents have issued 80,000 ocean and air quotes in minutes rather than days and cut customs handling time by 23%.

Summary

C.H. Robinson said on 26 October 2026 that it has extended its AI agents into freight forwarding. Agents have produced more than 80,000 ocean and air price quotes for more than 3,600 customers, cutting quote times from one to three days to two to three minutes. Agents now also handle ocean booking requests and U.S. customs documents, where time spent fell 23%. Staffing effects are not stated.

About C.H. Robinson

C.H. Robinson is a logistics and freight brokerage company based in Eden Prairie, Minnesota, listed on Nasdaq as CHRW. It arranges truckload, less-than-truckload, ocean and air shipments and customs brokerage, and since 2023 has built hundreds of in-house AI agents, branded Lean AI, for quoting, booking, tracking and customs work.

Reviewed 28 Oct 2026

Facts at a glance

Type: Freight brokerage, forwarding and supply chain services
Headquarters: Eden Prairie, Minnesota, United States source
Scale: 37 million shipments a year, $23 billion in freight, 74,000 customers, 450,000 contract carriers source
AI agents: Hundreds of proprietary agents since 2023; 450 in-house engineers and data scientists source
Forwarding AI quotes: More than 80,000 ocean and air price quotes for more than 3,600 customers source

Questions people ask

What is C.H. Robinson's Lean AI?: The company's name for its in-house AI agents, which handle tasks such as price quotes, bookings, freight classification, tracking and customs paperwork alongside human staff.
Is C.H. Robinson publicly traded?: Yes. It trades on Nasdaq under the ticker CHRW.

C.H. Robinson news

Every story about C.H. Robinson

C.H. Robinson AI agents cut ocean freight quotes from days to minutes, now in air and customs