UK government department
Department for Work and Pensions
The Department for Work and Pensions (DWP) is the UK government department responsible for welfare, pensions and employment support, including Universal Credit and Jobcentre Plus. In June 2026 it launched Work Hub, a free digital employment service with a CV builder and an AI Work Assistant that gives personalised job search and interview guidance.
Last reviewed 28 Oct 2026
Facts at a glance
DWP and AI
DWP runs Work Hub, which it describes as a jobcentre in your pocket: free digital tools to build a CV, search and apply for jobs, prepare for interviews and find training. The AI Work Assistant inside Work Hub gives personalised guidance and is used by some Work Coaches during appointments. The department says the tools add to, and do not replace, support in jobcentres. The timeline below lists every story on this site that names DWP.
Questions people ask
- What is the DWP Work Hub?
- A free digital employment service from the Department for Work and Pensions with a CV builder, job search help, interview preparation and an AI Work Assistant. It launched as a pilot in June 2026 and is open to anyone, not only DWP customers.
- Does the AI Work Assistant replace jobcentre support?
- No. DWP says it does not replace career support in jobcentres, and Universal Credit requirements for people in the Intensive Work Search group are unchanged.