Make announces MakeOS and Celonis-powered Process Intelligence at Waves '26

What Make announced

Make announced its product plans at Waves '26 on 20 October 2026 under the theme of a glass box for the agentic era. Make says CEO Fabian Veit argued that businesses need a glass box, not a black box, as they scale AI, and CTO and co-founder Patrik Simek showed how the new pieces fit together.

The headline product is MakeOS, which Make describes as the place where AI agents do a company's work reliably. Make says it will show every agent, what it is working on, what it costs and who owns it, next to existing scenarios. It will suggest AI or fixed automation steps based on how work runs, block an agent that tries to exceed its limits, ask a person and log the attempt. MakeOS has a waitlist and no release date.

The second new product is Make Process Intelligence, powered by Celonis technology. Task Mining finds manual work that leaves no trace in system logs and ranks it by time spent. Process Mining maps what happens inside systems, including how agents run. Both have a waitlist.

What ships now and what is coming

Several features are marked available. Agent orchestration lets an agent delegate jobs to subagents. Maia by Make, the building assistant, gains a plan mode that shows the approach and assumptions before building, memory across chats and the ability to read a pasted diagram or screenshot. Knowledge gives one source of company context. Custom Roles pass granular permissions from an owner to their agents, Private Spaces keep experiments and credentials private even from admins, and Make Grid maps everything built in Make, including agents on other platforms. Event subscriptions flag agent runs that finish but go wrong, and audit logs cover agents and MCP.

Other items are marked coming soon: test runs that reuse earlier data, data pinning, human approval steps through Slack, Teams or the mobile app, Functions and Endpoints for code agents, MCP toolboxes that limit what each agent can call and log every call, organization policies over apps and AI models, locked connections, and agent evals with AI spend tracking. OpenTelemetry support is listed for later.

Why it matters

Make is repositioning from a scenario builder to a control layer for agents, and its parent Celonis supplies process mining that can point to which work to automate next. The catch is timing. The two new products are waitlists, and most of the governance and evaluation features are not yet available, so for now the shipped changes are mainly in building and permissions. The figures on the page, such as 3,000+ native apps and a fivefold cut in manual work, are Make's marketing claims rather than results tied to the new products.

What to watch next

Make has not given release dates or prices for MakeOS or Process Intelligence. Watch for the coming-soon governance features, which decide how far companies can let agents act on their own. More workflow tool coverage is collected under AI Automation.

Questions people ask

What is MakeOS?

A new Make product described as the place where AI agents do a company's work, with visibility into each agent's activity and cost, suggestions for automation steps and built-in guardrails. It has a waitlist and no release date.

What is Make Process Intelligence?

A Make product powered by Celonis technology that combines Task Mining, which finds manual work, and Process Mining, which maps how work runs inside systems. A waitlist is open.

How much does MakeOS cost?

Pricing is not stated in the announcement.

Sources

1. Waves '26: The glass box for the agentic era (Make, 20 Oct 2026)